Returns Processing Associate

Everyone likes to feel pride in their work. At PRC Industries, we make that happen. We have opportunities right now for hardworking people looking for a reliable work life balance.
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The Returns Processing Associate performs processing tasks according to standard operating procedures and client guidelines.

Maintain quality standards for returns products.

Guide other Associates in their assigned duties when needed.

Coordinate with Processing Supervisor to prioritize and schedule work orders to meet deadlines.

Identify and report unsafe practices to Manager immediately.

Attend job trainings related to production and machinery for professional growth.

Complete daily assigned tasks to meet objectives and schedule.

Ensure that work environment is maintained clean, safe and organized.

Identify and resolve problems concerning equipment and materials.

Ensure that the return processing meets customer specifications.


  • Train to perform all job functions associated with the returns and production line.
  • Lifting up to 30lbs.
  • Opening boxes.
  • Inspecting parts and complete units
  • Changes tools on power equipment as needed.
  • Cleaning parts.
  • Testing products.
  • Packaging of completed units/parts.
  • Alerts Operations Manager of any problems that will hinder quality and ability to meet production quota/deadline.
  • Assure proper policy and procedure is continuously adhered to.
  • Assist in the training of new employees as needed.
  • Maintain a professional and diplomatic manner when dealing with coworkers, supervisors and managers. 
  • Maintain a neat, organized and safe work area. 
  • Make recommendations and assist manager in solving problems that affect the quality and prod

Minimum Qualifications for Position: 

  • Must be at least 18 years old and have high school diploma or equivalent. 
  • Ability to use production tools and production testing equipment.
  • Computer literate (MS Word, Excel, Outlook)
  • Strong communication skills; verbal and written.

Preferred Qualifications for Position: 

  • Previous manufacturing experiences a plus.

Or, know someone who would be a perfect fit? Let them know!

Spruce Pine

165 One Genesis Way
28777 Spruce Pine Directions 6317227797 View page

Why work with us?

We offer an environment of respect, compassion and we provide competitive salaries and benefits.

  • We Empower People

    We foster a collaborative leadership style so we develop people and provide feedback, collaborate and exchange best practices, empower our teams and provide purpose and direction.

  • Act Like an Entrepreneur

    To challenge the industry we are looking for entrepreneurial minds who dare to act on opportunities and take risks, take ownership and responsibility and embrace innovation.

  • Foster Diversity

    Living your full potential is only possible in an environment of trust in which all act with integrity, honor commitments and tell the truth, act transparently and foster diversity and inclusiveness.

Workplace & culture

We are a multidisciplinary and multicultural team composed of engineers, logistics, technicians and production personnel that bring together creativity and a passion to create superb out-of-the-box experiences to our clients consumers. 


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