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The PRC Repair Technician works in Production to repair electromechanical home appliances, including food blenders and juicers, coffee makers, mixers, slow cookers, griddles, microwaves, toaster ovens, vacuum cleaners (wet and dry), rug and upholstery steamers, portable air conditioners and dehumidifiers, portable heaters, irons, and steam mops.  Must be able to take appliances apart, determine the faulty part, and then decide if it can be fixed or must be replaced. This job entails mechanical work and the ability to communicate clearly with Production associates regarding the nature of, and solution to, the appliance problems.  Must be able to keep an organized workspace, keep track of parts and fasteners, and put appliances back together again. Must be able to work with all necessary tools for any potential job and possess a high level of expertise on various electronic and mechanical systems.  Other job duties include the safe handling of the printed circuit boards and components with residual electrical energy.  Must be able to keep accurate electronic records, read and interpret diagrams, manuals, and work instructions.

 

Duties/Tasks 

  • Test products or subassemblies for functionality and troubleshoot problems with equipment, devices, or products.
  • Monitor and adjust production tools and instrumentation for quality and productivity.
  • Assist engineers in developing, building, or testing new processes or procedures.
  • Design package inserts for finished products 
  • Adjust equipment to ensure quality production, using tools such as standards gauges.
  • Set up and verify the functionality of safety equipment.
  • Start up and shut down processing equipment.
  • Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance.
  • Install new equipment.
  • Provide advice or training to other technician.

Activities

  • Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
  • Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates in written form, e-mail, or in person.
  • Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.
  • Interacting With Computers -- Using computers and computer systems (including hardware and software) to enter data or process information.
  • Thinking Creatively -- Developing, designing, or creating new tools, methods, or procedures.
  • Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Repairing and Maintaining Mechanical Equipment -- Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
  • Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic form.
  • Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.

Skills

  • Repair electromechanical home appliances, including food blenders and juicers, coffee makers, mixers, slow cookers, griddles, microwaves, toaster ovens, vacuum cleaners (wet and dry), rug and upholstery steamers, portable air conditioners and dehumidifiers, portable heaters, irons, and steam mops.  
  • Must be able to take appliances apart, determine the faulty part, and then decide if it can be fixed or must be replaced. 
  • Must be able to keep a organized workspace, keep track of parts and fasteners, and put appliances back together again. 
  • Must be able to work with all necessary tools for any potential job and possess a high level of expertise on various electronic and mechanical systems.  
  • Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Abilities

  • Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
  • Visualization -- The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
  • Written Expression -- The ability to communicate information and ideas in writing so others will understand.
  • Written Comprehension -- The ability to read and understand information and ideas presented in writing.
  • Near Vision -- The ability to see details at close range (within a few feet of the observer).
  • Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Speech Clarity -- The ability to speak clearly so others can understand you.
  • Selective Attention -- The ability to concentrate on a task over a period of time without being distracted.
  • Arm-Hand Steadiness -- The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Manual Dexterity -- The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Finger Dexterity -- The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Speech Recognition -- The ability to identify and understand the speech of another person. 
  • Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Knowledge/Experience

  • Mechanical -- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Engineering and Technology -- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various home appliances.
  • English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Certification

  • While these certifications are not mandatory, it is a sign of professional competence and can lead to greater employment opportunities. 
  • The Electronic Technicians Association (ETA) and the International Society of Certified Electronics Technicians (ISCET) are two organizations that offer certifications in this field.
  • ISCET offers a National Appliance Service Technician Certification, along with a variety of lower-level certificates leading up to the journeyman certified electronics technician CET, which they consider to be the highest professional standard.   
  • Certified Appliance Professionals (CAP) also has programs leading to certificates for technicians. 

Training

  • Most technicians have completed an apprenticeship with more experienced technicians
  • Many of the skills involved in this type of career can be acquired through technical or vocational education programs. Generally, these programs take about 18 months to complete and result in a technical diploma. Coursework typically includes classes in basic electronics, electronics manufacturing, AC/DC circuits, and mechanics. Most programs also involve math, computer science, computer-aided design, and English composition classes.

Or, know someone who would be a perfect fit? Let them know!

Spruce Pine

165 One Genesis Way
28777 Spruce Pine Directions hr@prcind.com 6317227797 View page

Why work with us?

We offer an environment of respect, compassion and we provide competitive salaries and benefits.

  • We Empower People

    We foster a collaborative leadership style so we develop people and provide feedback, collaborate and exchange best practices, empower our teams and provide purpose and direction.

  • Act Like an Entrepreneur

    To challenge the industry we are looking for entrepreneurial minds who dare to act on opportunities and take risks, take ownership and responsibility and embrace innovation.

  • Foster Diversity

    Living your full potential is only possible in an environment of trust in which all act with integrity, honor commitments and tell the truth, act transparently and foster diversity and inclusiveness.

Workplace & culture

We are a multidisciplinary and multicultural team composed of engineers, logistics, technicians and production personnel that bring together creativity and a passion to create superb out-of-the-box experiences to our clients consumers. 

Teamtailor

Applicant tracking system by Teamtailor